PROBLEMS AND PROSPECTS OF LEGAL SUPPORT OF CONSUMER RIGHTS IN TOURISM SERVICES
DOI:
https://doi.org/10.47390/SPR1342V5I10Y2025N71Keywords:
consumer rights, tourism services, legal protection, contractual relations, digital tourism, regulatory framework, compensation mechanisms, international experience, tourism sector.Abstract
This article analyzes the current problems related to the legal protection of consumer rights in the tourism services sector of the Republic of Uzbekistan and the prospects for their elimination. The study examines the complex structure of tourism services, the features of legal relations between service providers and consumers, the existing regulatory framework and its effectiveness in practice. Attention is also paid to the issues of electronic contracts, online booking, mechanisms for compensation and consideration of complaints, as well as the legal literacy of citizens. The article puts forward proposals for the formation of a fair and transparent legal environment in the tourism services market in Uzbekistan through practical measures proposed on the basis of international experience.
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